Outlook for Windows currently displays "Focused Inbox" hints for shared mailboxes. However, this API isn't supported for the Office 365 Shared mailbox. The Focused Inbox REST API provides Office 365 mailbox message classification and training to help users sort their email efficiently. For more information, see Use Clutter to sort low-priority messages in Outlook. If you don't see Focused and Other in your mailbox, you might have a Clutter folder instead. In Outlook for Windows, Focused Inbox is available only for Office 365, Exchange, and accounts. Your most important email messages are on the Focused tab while the rest remain easily accessible-but out of the way-on the Other tab. Focused Inbox separates your inbox into two tabs-Focused and Other.
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September 2023
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